Our Team
-

Billy Couch
Billy Couch is an inspired professional dedicated to transforming homes through his work with High Tide Roofing and Restoration. With three years of experience in helping homeowners realize their home remodeling dreams, Billy brings a wealth of knowledge and a steadfast commitment to exemplary customer service. Before embarking on his career in home restoration, Billy honed his discipline and leadership skills during five years of service in the Marine Corps as an 0311 Rifleman. This background instilled in him a strong foundation of integrity, reliability, and a genuine passion for serving others—a passion he carries into every project.
Billy understands that trust and communication are the cornerstones of any successful home improvement venture. He is always eager to answer questions, address concerns, and provide insights, ensuring that each client feels valued and informed. When he's not on-site or consulting with homeowners, Billy enjoys staying active by going to the gym or finding the freedom of the open road on his motorcycle.
Billy is excited to meet new faces and revisit loyal clients, always offering a friendly, professional approach. He looks forward to providing free inspections that thoroughly assess each home’s unique needs, delivering tailored solutions that cater to the specific desires and circumstances of his clients. Remember, introducing others to High Tide Roofing and Restoration can bring great benefits through their generous referral bonus program. Billy can't wait to meet you and assist in making your home improvement dreams a reality.
-
Mike Pupillo
As a husband, father, and former public servant, Mike brings the same integrity and dedication that defined his career in service to his work in roofing and home improvement. After years of protecting and serving his community, he now finds joy in protecting what matters most to others — their homes and family.
You’ll likely find him on the beach with his family or out fishing with his son, enjoying the coastal life that makes eastern North Carolina so special.
Faith and community are at the heart of everything he does. As an active member of his local church, Mike strives to reflect honesty, reliability, and service in every project he takes on. Helping homeowners improve and safeguard their properties isn’t just a job — it’s a calling rooted in care for people and pride in quality craftsmanship.
-
Jeffery Rayburn
Jeff Rayburn brings a strong blend of discipline, craftsmanship, and customer-first values to High Tide Roofing & Restoration. A former United States Marine Corps aviation hydraulic mechanic, Jeff built his work ethic through years of mission-critical maintenance and problem-solving under pressure. His commitment to quality and reliability carried seamlessly into the trades.
Before serving in the Marine Corps, Jeff gained hands-on experience as an HVAC installer and worked in concrete basement wall construction—skills that gave him a deep understanding of structural integrity, system performance, and practical building solutions. After completing his service, he expanded his expertise further, becoming a skilled gutter technician and an effective sales representative known for honest communication and exceptional customer service.
At High Tide Roofing & Restoration, Jeff is dedicated to delivering high-quality workmanship while ensuring every homeowner feels informed, respected, and confident in the process. He approaches each project with the same diligence and precision he developed in the military.
Outside of work, Jeff spends his time exploring music and the arts, staying active, and focusing on both his physical and mental well-being. Looking ahead, he plans to further his education with a degree in architecture, aiming to broaden his understanding of design and construction. In the meantime, his immediate goals revolve around mastering the roofing industry and sharpening his sales skills—striving to grow, excel, and compete at the highest level alongside the team at High Tide Roofing & Restoration.
-
Bailey Sipes
Bailey is a dedicated father, a proud veteran, and a roofing professional who believes every family deserves to feel secure under their own roof. Known for his genuine care for others, he brings the same discipline and commitment he learned in the military to every homeowner he serves. When he isn’t on the road meeting with clients, you’ll probably find him out riding his motorcycle and enjoying the freedom of the open road. Bailey is passionate about helping families get the coverage they need, and he takes pride in making the roofing process clear, comfortable, and stress-free. His goal is simple: protect what matters most by providing honest guidance and dependable service.
-

basil
Congratulations! You’ve uncovered our hidden “woofing” Easter egg- consider yourself part of the pack!
Meet Basil, the Wilson’s fearless and feisty corgi. She’s small but mighty, with enough energy to rival a hurricane (which, coincidentally, we also handle).
Loyal to the core and always on high alert, Basil takes her job as the unofficial High Tide Roofing and Restoration mascot very seriously- whether that’s guarding the office, staying “pawsitive”, or inspecting our work (from ground level, of course). If only she could hold a hammer!

